You should clean the appliance only after it has been unplugged and fully cooled. Do not immerse the base in water or use harsh cleaners.
Diagnostic steps
- Unplug the appliance and wait until it is completely cool.
- Remove loose crumbs or baked-on residue gently. Use a soft cloth or a soft, slightly damp cloth.
- Check the plates and edges for residue. Wipe carefully without using metal utensils or abrasive pads.
- Dry all cleaned surfaces before storing the appliance.
- Inspect the cord and plug at the same time. Do not use the appliance if either part is damaged.
Expected result
The cooking plates should be clean, dry and free from residue before the next use.
When to stop
Stop cleaning if water gets into the appliance body or if you see damage to the power cord, plug or plates.
When to contact support
Contact support if residue cannot be removed with gentle cleaning, or if the non-stick surface appears damaged.
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