Why is my mini cupcake maker not heating up?

Modified on Thu, 20 Aug at 2:57 PM

If your mini cupcake maker is not heating, first check the plug, socket and power lead, then allow the appliance a little time to warm up before testing again. Do not use it if you notice damage to the cord or plug.

Diagnostic steps

  1. Make sure the plug is fully inserted into a working mains socket. If possible, test the socket with another appliance.
  2. Check that the appliance is standing level on a stable surface. The non-slip feet should help keep it steady.
  3. Allow the appliance to heat with the lid closed. Some heating appliances need a short warm-up period before they are ready.
  4. Confirm the power indication light behaves as expected. If the light never comes on, stop and inspect the power lead and plug for visible damage.
  5. Try the appliance once more after unplugging and reconnecting it.

Expected result

The plates should begin to warm and the appliance should become ready for baking mini cupcakes.

When to stop

Stop using the appliance immediately if you smell burning, see smoke, or notice any damage to the plug, cord or housing.

When to contact support

Contact support if the appliance still does not heat after the checks above, or if the power indication light does not behave normally.

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