Why is my mini cupcake maker not heating up?

If the appliance does not start heating, first check the plug, the socket and the power cord, then allow a short warm-up time before testing again.

1. Make sure the appliance is placed on a stable, level surface and that the cord is not pinched or damaged.
2. Check that the plug is fully inserted into the mains socket.
3. Confirm the power indicator light is on, if your unit has one.
4. Wait a few minutes for the plates to heat, then close the lid and test with a small batch of batter.
5. If it still does not heat, stop using the appliance and unplug it.

Expected result: the unit should warm up and the indicator light should behave normally during operation.

When to stop: stop immediately if you smell burning, see damage to the cord or plug, or notice the appliance behaving unusually.

When to contact support: contact support if the appliance remains cold after basic checks or if the indicator light does not come on at all.