Why does my coffee maker keep warming but the coffee gets too hot?

If the coffee sits on the warming plate for too long, it can become overly hot or taste scorched. This is not usually a brewing fault, but it does mean you should avoid leaving coffee standing for long periods.

1. Check how long the coffee has been standing

1. Pour the coffee into a cup soon after brewing.
2. Do not leave the jug on the hot plate longer than needed.

Expected result: the flavour and temperature should improve when coffee is removed sooner. A warming plate is meant for holding, not prolonged heating.

2. Confirm the keep-warm function is behaving normally

1. See whether the machine stays warm after brewing as expected.
2. Turn it off once you no longer need heat.

Expected result: the machine should keep coffee warm for a limited period, then stop according to its design.

3. Watch for signs of overheating

1. Check whether the jug or base is much hotter than usual.
2. Make sure the appliance is on a flat, ventilated surface.

Expected result: the temperature should remain stable and controlled. If it does not, stop using the appliance.

Stop using the product immediately if the warming plate discolours, smells burnt, or if the jug or base becomes unusually hot to touch. If the issue remains unresolved, contact the retailer or store where the coffee maker was purchased.