Why do the fondue forks not sit properly in the ring?

If the forks wobble, slip or do not rest correctly, check that the ring is fitted the right way round and that you are using the forks supplied with your set. These sets include a fondue ring and stainless steel forks, so mismatched accessories or incorrect assembly can affect how they sit. If the ring is damaged, bent or unstable, stop using the appliance and contact the retailer where it was purchased.

1. Confirm the ring is fitted correctly

1. Allow the appliance to cool first.
2. Remove the ring and place it back in position carefully.
3. Check that it sits evenly on the pot without rocking.

A ring that does not sit flat can make the forks lean or slide.

2. Check that the correct forks are being used

1. Compare the forks with the ones supplied with the appliance.
2. Do not mix in forks from a different fondue set.
3. Make sure the handles are not bent.

Different fork shapes or lengths can alter the balance and make them sit badly in the ring.

3. Inspect for food residue or damage

1. Wipe away dried food from the ring and fork rests once cooled.
2. Look for bent sections, cracks or rough edges.
3. If anything is distorted, stop using the set.

Built-up residue can stop the forks from resting fully, while damage can make them unstable or unsafe.

4. Use the set only when stable

1. Place the appliance on a level, non-slip surface.
2. Keep the forks in place while using the fondue, but do not force them into the ring.
3. Remove the forks one at a time during serving.

If the issue remains unresolved or safe use is uncertain, contact the retailer or store where the product was purchased.