If the heating element feels loose or will not stay in position, do not use the barbecue until it is seated correctly. Some electric barbecues use a safety switch that prevents operation when the element is not fitted properly, so this symptom is often intentional protection rather than a fault.
Check the fit carefully
- Unplug the barbecue and let it cool completely.
- Remove the grill parts and refit the heating element exactly as shown in the supplied instructions.
- Check that the element sits fully home and that no dirt, grease or bent metal is stopping it from locking into place.
- Reassemble the grill only when every part is dry and properly aligned.
Expected result: the element should sit firmly and the barbecue should operate normally once reassembled. If it still moves or drops out of position, there may be a damaged fitting point or support.
Why you should stop using it
A loose element can create uneven heating, expose hot parts or prevent the safety switch from working as intended. Do not bend parts into place, hold the element manually, or try to bypass the safety mechanism.
When to stop using it
Stop using the barbecue if the element is cracked, warped, hard to seat or repeatedly shifts during use. If the issue remains unresolved or safe use is uncertain, contact the retailer or store where it was purchased.
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