Why does grease collect in the wrong place on my electric barbecue?

Direct answer

If grease is not draining as expected, the barbecue may not be level, the grease collector may be misplaced, or food and residue may be blocking the drain path.

Diagnostic steps

1. Check that the barbecue is on a flat surface.
2. Confirm the grease collector or water reservoir is fitted correctly.
3. Remove food debris from the grill area and drain path.
4. Reduce excessive oil or fat on the food.

Expected result

Grease should move towards the collector or reservoir, not pool around the cooking area.

When to stop

Stop if grease is leaking near the cord, plug or heating element area.

When to contact support

Contact support if grease still pools badly after level placement and cleaning.