When should I stop using my iron and return it to the retailer?

You should stop using the iron at once if it leaks from the body, has a damaged cord or plug, overheats, emits persistent smoke or smells strongly of burning, or behaves unpredictably during heating or steam use. The manuals repeatedly warn not to use the iron if it is dropped, visibly damaged or leaking.

1. Switch the iron off and unplug it immediately.
2. Let it cool down on a stable, heat-resistant surface.
3. Check only for visible issues you can safely see, such as water leakage, broken controls, damage to the cord or signs of scorching.
4. If any of those signs are present, or if safe use is uncertain, do not use the iron again and take it back to the retailer or store where it was purchased.

The expected result is a clear decision that the appliance is either safe to keep using after normal cleaning and checks, or taken out of use because it is not safe. If the fault is still unresolved after first-line troubleshooting, the retailer or store where it was purchased can explain the available next steps.

Do not open the housing, bypass safety devices or attempt electrical repairs. A mains iron should be removed from use whenever there is doubt about its condition.