Why does my iron leave shiny marks or not glide smoothly?

If the iron drags on fabric or leaves shiny patches, the soleplate may be dirty, the heat setting may be too high for the garment, or residue may have built up on the ceramic surface. The manuals specify a ceramic soleplate and recommend cleaning the soleplate only after the appliance has cooled fully. fileciteturn0file0turn0file4turn0file7

1. Unplug the iron and let it cool completely before touching the soleplate.
2. Check the garment care label and lower the temperature if the fabric is delicate.
3. Inspect the soleplate for residue, scorch marks or fibre build-up, then clean it gently using a suitable soft cloth method once cold.
4. Wipe away any remaining moisture and test on a less visible area of fabric first.
5. If the soleplate remains rough, scratched or uneven, stop using the iron and contact the retailer or the store where it was purchased.

What you should expect

A clean ceramic soleplate should move evenly across fabric without snagging. A slight resistance on heavy textiles can be normal, but visible glazing or repeated marking is not. fileciteturn0file0turn0file4

When to stop using the product

Stop using the product if the soleplate looks damaged, the fabric is being scorched, or the appliance needs force to move across the board. For unresolved surface problems, contact the retailer or the store where it was purchased.