Why does the fondue taste or smell burnt?

If the fondue tastes or smells burnt, the heat may be too high, residue may be stuck in the pot or the food may have been left in the appliance for too long. The first checks are simple, but if the smell is sharp, persistent or accompanied by smoke, stop using the product and contact the retailer where it was purchased.

1. Lower the heat setting

1. Turn the thermostat down a little.
2. Wait a few minutes before tasting again.
3. Do not leave the appliance on its highest setting unless the recipe needs it.

Excess heat can scorch cheese, chocolate or oil.

2. Check for residue in the pot

1. Unplug the appliance and let it cool.
2. Remove any stuck food from previous use.
3. Wash the pot according to its cleaning instructions and dry it thoroughly.

Old residue can burn and affect the flavour of the next batch.

3. Review the ingredients and batch size

1. Use fresh ingredients and avoid very small leftover amounts.
2. Do not let the food sit unused on heat for too long.
3. Stir carefully where suitable for the recipe.

Small quantities can overheat faster and taste burnt sooner.

4. Stop use if the smell is unusual

1. Stop immediately if the smell is electrical, not food-related.
2. Do not use the appliance if it smokes or the base feels abnormally hot.
3. Leave further checks to the retailer.

If the issue remains unresolved or safe use is uncertain, contact the retailer or store where the product was purchased.