If food is sticking, the grill surface usually needs cleaning, preheating or a little more careful use of oil. Do not scrape aggressively while the barbecue is hot, and stop using it if the coating is peeling, the grid is damaged, or the surface is warped.
What to try
- Let the barbecue preheat properly before placing food on the grid. Expected result: food should release more easily from a hot, even cooking surface.
- Check the grid for dried grease, burnt residue or loose food particles. Expected result: a clean surface should reduce sticking and tearing.
- Apply a small amount of suitable oil to the food, not the hot appliance, if this matches the supplied instructions. Expected result: the food should lift more cleanly.
- Keep to foods that suit the barbecue surface. Very sugary marinades, soft fish or finely sliced vegetables may stick more easily and may need gentler handling. Expected result: better control over delicate foods.
- If your model has a coated surface, use utensils that will not scratch it. Expected result: the coating should stay intact and easier to clean.
Stop using it if
Stop using the barbecue if the coating is peeling, flaking or scratched through, or if the grid no longer sits properly. If the issue remains unresolved or safe use is uncertain, contact the retailer or store where the product was purchased.
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