Why does the windscreen on my barbecue not stay in place?

If the windscreen shifts or does not sit correctly, heat loss and grease splash can both become more likely. Stop using the barbecue if the screen is loose enough to fall, touches hot parts unexpectedly, or prevents safe access to the controls.

Check how the screen is fitted

1. Let the barbecue cool before touching any removable parts.
2. Remove the windscreen and refit it according to the barbecue’s intended layout.
3. Confirm it is seated evenly and not trapped by another component.

A screen that is only partly engaged can look fitted but move during cooking.

Inspect for damage or distortion

1. Look for bending, cracks or warped edges.
2. Check whether grease or residue is stopping it from sitting flush.
3. Clean and dry the contact points before trying again.

Small bends can matter because the screen is designed to support a controlled cooking area.

Observe what happens during use

1. Start with a short preheat and watch whether the screen shifts as the barbecue warms.
2. If it moves only when hot, stop and allow it to cool completely.
3. Do not press or clamp it into position with makeshift supports.

If the windscreen still cannot stay secure, stop using the barbecue and contact the retailer or store where it was purchased. The retailer can explain the available next steps.