Why does my sandwich maker smell of plastic or packaging on the first use?

A light plastic or packaging smell on first use can happen with a brand-new sandwich maker, especially during the initial warm-up. It should fade after a few heating cycles, but you should stop using the appliance if the smell is strong, persistent or accompanied by smoke or visible damage.

What to do first

1. Run the appliance empty once, if the instructions for your model allow it. Keep the room ventilated and watch for any unusual smoke or dripping residue.
2. Let it cool, then wipe the plates gently. Use a soft damp cloth only, and dry thoroughly before the next use.
3. Check for transit materials. Remove all packaging, labels and protective inserts from the appliance and cooking area.
4. Cook one simple sandwich. If the smell reduces noticeably, it was most likely normal first-use odour.

What the result means

A fading smell over the first few uses usually points to harmless manufacturing residue burning off. A strong chemical smell that does not reduce, or any smell linked to overheating, suggests a fault or contamination that should not be ignored.

When to stop using it

Stop using the sandwich maker if the smell worsens, if you see smoke, or if any surface looks melted, cracked or discoloured. If safe use is uncertain, contact the retailer or store where it was purchased for advice on the next steps.

Tips to reduce repeat odours

• Do not use abrasive cleaners on the plates.
• Keep the exterior clean and dry.
• Store the appliance only after it has fully cooled.