Direct answer
A slight smell during the first few uses can be normal as the grill pan beds in, but it should reduce after initial heating cycles. If the smell is strong, persistent, or accompanied by smoke, stop using the appliance and check the setup before trying again.
Diagnostic steps
- Make sure the grill pan is on a flat, stable surface with the lid closed correctly.
- Check that the cooking plate and lid are clean and free from packing material, labels, or residue.
- Heat the unit briefly without food, then let it cool and check whether the smell reduces.
- Use the appliance only as intended, with the thermostat set appropriately for the food.
Expected result
The initial smell should become less noticeable after a short period of normal use.
When to stop
Stop immediately if there is heavy smoke, visible damage, or an electrical smell.
When to contact support
Contact support if the smell does not reduce after repeated use, or if the appliance shows any signs of damage.
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