Direct answer
A little smoke can happen if food, oil, or residue burns on the cooking plates, but visible smoke that keeps increasing is not normal. Check the food, the temperature setting, and the condition of the plates before using the appliance again.
Diagnostic steps
- Reduce the amount of oil or fat used on the food.
- Check whether the cooking plates are clean and free from old residue.
- Lower the thermostat setting and test again with a small portion.
- Make sure the lid closes properly so heat is distributed as intended.
Expected result
Smoke should be limited to light initial vapour or brief cooking-related smoke, not a persistent cloud.
When to stop
Stop using the grill pan if smoke is heavy, smells burnt, or appears when the appliance is empty and clean.
When to contact support
Contact support if smoke continues after cleaning, lowering the temperature, and checking the food preparation.
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