Direct answer
If the grill pan switches off during cooking, check whether the thermostat connection is loose, the appliance has overheated, or the supply has been interrupted. Let it cool down, then test it again under normal conditions.
Diagnostic steps
- Switch off the appliance and unplug it.
- Let it cool fully before reconnecting the detachable cord or thermostat.
- Check that the cord is inserted securely and that the socket is working.
- Try a lower temperature setting and a smaller batch of food.
Expected result
The grill pan should remain on for a full cooking cycle without cutting out unexpectedly.
When to stop
Stop using the appliance if it switches off repeatedly, becomes unusually hot outside, or shows any damaged wiring.
When to contact support
Contact support if the problem continues after cooling, reconnecting, and testing on a different socket.
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