If the cupcakes are uneven, the batter may not be spread evenly, the appliance may not be fully preheated, or the lid may not be closing flat. Avoid overfilling the baking spaces.
Diagnostic steps
- Check that the appliance is on a flat, stable surface.
- Allow the appliance to preheat fully before adding batter.
- Fill each baking space evenly. Use a moderate amount of batter rather than overfilling.
- Close the lid gently and keep it closed during baking.
- After baking, compare the result and adjust the batter amount next time.
Expected result
The cupcakes should bake more evenly once the appliance is level, fully heated and filled consistently.
When to stop
Stop if the lid will not close properly, the appliance rocks on the worktop, or batter leaks into the appliance body.
When to contact support
Contact support if baking stays uneven after the checks above, or if the lid, hinge or plates appear damaged.
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