Why does my decorative lamp need to be switched off and on again before it works?

If the lamp only starts after being switched off and on again, it may be suffering from an intermittent connection or a failing bulb. Stop using it if the behaviour becomes frequent or is linked to heat or noise.

Test the lamp in a simple setup

1. Plug the lamp directly into a working wall socket.
2. Switch it off and on once using the normal control.
3. Observe whether it starts reliably every time.

If the lamp works consistently in a simple setup, an accessory or socket may be contributing to the problem.

Check the bulb and contact

1. If the lamp uses a replaceable bulb, refit it firmly and test again.
2. Try a known working bulb of the correct type and rating.
3. See whether the lamp still needs a second attempt to start.

If the second bulb behaves normally, the original bulb is likely at fault.

When to stop using the product

1. If the lamp repeatedly needs extra switching to start, or if it fails after warming up, stop using it.
2. If you notice buzzing, a smell or visible damage, unplug it straight away.
3. Contact the retailer or store where it was purchased if the problem remains unresolved.

Do not open the housing or try to bypass the switch or other safety parts.