Why is my kettle leaking from the body or around the base?

Any leak near a kettle’s body or base needs careful attention because water and electricity are a risky combination. Stop using the appliance immediately if you see dripping from the base, plug area or underside.

What to check first

1. Unplug the kettle and dry the outside completely before inspecting it.
2. Check whether the kettle is simply overfilled. Water above the maximum mark can escape during heating.
3. Look for cracks, splits or loose parts around the body, handle, lid and spout.
4. Place a dry sheet of kitchen paper under the kettle base, then fill and set it aside without heating for a short time. If water appears underneath, the appliance may have an internal leak.
5. Inspect the connector and cord area for moisture or staining.

What the result means

• If the leak only happens when overfilled, correct the fill level and retest carefully.
• If water appears without heating, or from the base area, the kettle should not be used again.
• If you cannot identify the source safely, treat it as a fault.

When to stop using it

Stop using the kettle immediately if water reaches the base, plug or socket area, or if the housing is cracked or unstable. Do not try to seal leaks, open the appliance or dry electrical parts with heat.

If the problem remains unresolved or safe use is uncertain, contact the retailer or store where you bought the product for the next steps.