If some food browns quickly while other pieces stay pale, the grill may not be heating evenly, the food load may be too large or the grill parts may need cleaning and repositioning. The supplied product data includes adjustable thermostats and grill surfaces intended for even cooking, so uneven results are usually caused by heat distribution or usage rather than a special mode.
1. Preheat before cooking
- Turn the barbecue on and allow it to preheat fully.
- Check whether the whole surface warms evenly before adding food.
- If one area remains much cooler, stop cooking large batches until the cause is found.
Expected result: the surface should brown food more consistently.
2. Space the food properly
- Do not overcrowd the grill.
- Leave room between pieces so heat can circulate.
- Turn food only when the first side has sealed or browned.
Expected result: the same batch should cook at a more similar rate.
3. Check the grill surface and accessories
- Make sure the grill rack or plate is fitted flat.
- Clean away residue that could create cooler spots.
- If the model uses a grill rack position, place it in the intended level.
Expected result: the barbecue should recover from hotspots and cook more evenly.
If uneven heating continues, or if one section stays cold, overheats or changes colour, stop using the barbecue. If the issue remains unresolved, contact the retailer or store where it was purchased.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article