If the night light works in one socket but not another, the product may be fine and the issue may be with the second socket, the room light level or the fit in the outlet. Because this is a mains product, stop using it immediately if you see heat, smell, sparks or damage.
- Test the night light in the working socket again.
Expected result: it should light reliably. This confirms the unit can still operate.
- Check the non-working socket with another known working appliance.
Expected result: if the other appliance also fails, the socket may be off or faulty.
- Look for a wall switch, room switch or timed circuit controlling that socket.
Expected result: the socket should have a live supply when you expect the night light to operate.
- Make sure the plug sits fully in the socket and is not obstructed by the surrounding wall plate.
Expected result: the product should fit securely. A shallow fit can prevent proper contact.
- Stop using the socket and the night light if either appears damaged or if the product still behaves differently from socket to socket.
Expected result: safe operation should be consistent. If the issue remains unresolved, or safe use is uncertain, contact the retailer or store where you bought it.
The supplied product data confirms a standard 230 V plug-in design, so differences between sockets are usually the first thing to check. If the unit only behaves normally in one place, the retailer can help explain the next steps.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article