If the display or indicator light does not respond, start with the power supply and connection points. Several models in this range use a detachable controller or a fixed control unit, so a poor connection or unplugged controller is the most practical first check. fileciteturn0file2turn0file1
- Check that the controller is connected securely to the blanket and that the mains plug is seated properly. Expected result: the display or light should come back if the issue was a loose connection.
- Move the socket to another outlet. Expected result: if the controller wakes up in a different socket, the first outlet may be at fault.
- Inspect the lead and controller for obvious damage, bending or loose parts. Expected result: if anything looks damaged, stop using the product.
- For models with a separate controller, remove and reconnect it only when the product is unplugged. Expected result: a reset connection may restore the display.
- If there is still no response, unplug the blanket and stop using it. Expected result: an unresponsive controller can mean the product is unsafe or faulty.
Do not continue if the control unit is warm, cracked, wet or behaves intermittently. If the issue remains unresolved or safe use is uncertain, contact the retailer or store where it was purchased. fileciteturn0file1turn0file2turn0file11
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