What should I do if the dummy camera housing is scratched or cloudy?

Modified on Mon, 24 Aug at 2:19 PM

Small scratches or a cloudy finish can make a dummy camera look worn, but they do not always mean the product is unsafe. First check whether the damage is only cosmetic or whether the housing is cracked, loose or letting dirt and moisture in.

1. Inspect the full housing

  1. Look at the front, sides, mount and battery area in good light.
  2. Check whether the surface damage is only on the outside or whether the shell is split.

If it is only cosmetic, the product may still be usable from a safety point of view.

2. Clean the surface gently

  1. Wipe away dust and fingerprints with a soft, dry cloth.
  2. If needed, use a barely damp cloth and dry it straight away.

If the unit still looks cloudy after gentle cleaning, the finish may simply be worn.

3. Check for loose parts or movement

  1. Make sure the mount and housing do not shift when touched lightly.
  2. Check that the battery compartment closes properly if your version uses batteries.

If parts move freely, the product should not be used until it is secure again.

4. Stop using it if damage affects the structure

Stop using the product if the housing is cracked, open, leaking or cannot stay mounted securely. Do not glue, tape or open the casing. If the issue remains unresolved or safe use is uncertain, contact the retailer or store where the product was purchased. Product data: 10.016.07, 10.016.08, generic troubleshooting.

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