Why does my fan not start when I switch it on?

If your fan will not start, begin with the power supply and simple setup checks before assuming the motor has failed. Many start-up issues are caused by the plug, socket, a loose control setting or the fan standing in an unstable position. If the fan still does not respond after these checks, stop using it and ask the retailer where it was purchased about the next steps.

Check the power first

1. Make sure the plug is fully inserted into the socket and the socket is switched on.
2. Try a different appliance in the same socket to confirm the socket is live.
3. Inspect the lead for visible damage before plugging the fan back in.

If the socket is dead or the lead looks damaged, do not continue using the fan.

Confirm the controls are set correctly

1. Select one of the available speed settings, rather than leaving the control between positions.
2. On models with fresh air fan mode, check that you have not selected a setting that feels inactive because the room is already cool.
3. For the fan heater model, make sure you have chosen a heat setting or fan mode that is intended for operation.

You should hear the motor begin to run and feel air movement within a few seconds.

Look for a physical obstruction

1. Switch off and unplug the fan.
2. Check whether anything is touching the grille or blades.
3. Move the fan to a firm, level surface and try again.

Do not use the fan if the grille is loose, the blades scrape, or the unit vibrates strongly, as that suggests a mechanical issue.

When to stop using it

Stop using the fan immediately if it trips the power, gives off a burning smell, makes repeated clicking sounds, or fails to start after a known-good socket and correct setting have been confirmed. In that case, contact the retailer where it was purchased, who can explain the available next steps.