Why does my raclette give off smoke while cooking?

A small amount of smoke can come from fat, oil or food residue on a hot cooking surface, but steady or heavy smoke is a warning sign. If the smoke is persistent, smells burnt, or appears without food in place, switch off the appliance, unplug it and let it cool.

1. Check whether oil or cheese has spilled onto the heating area. Wipe away any visible residue only after the appliance has cooled. If smoke reduces after cleaning, residue was likely the cause.
2. Reduce the amount of fat used next time. Too much oil, butter or fatty food can smoke on a hot plate. If less fat produces less smoke, the issue is cooking method rather than a fault.
3. Keep the plate and pans clean before heating. Leftover crumbs or burnt coating from a previous use can smoke again. Clean gently once cooled.
4. Use the appliance on a stable, heat-resistant surface. If smoke is coming from the base, cord or plug rather than the food, stop immediately.

Stop using the raclette immediately if smoke comes from the cable, plug, switches or underside of the unit, or if you see flames, sparking or a burning smell that does not clear. If the issue remains unresolved, contact the retailer or store where it was purchased.