It is normal for the cooking area to become hot during use, but the handle and housing should remain safe to touch where designed as cool-touch areas. If the outside becomes unusually hot, stop using it.
- Make sure the appliance is used on a stable surface. Do not place it near soft furnishings or heat-sensitive items.
- Keep vents and openings clear. Do not cover the appliance while it is heating or cooking.
- Check for spilled batter or grease. Clean only after the appliance has cooled fully.
- Do not touch hot surfaces. Use only the handle and safe contact points described by the product design.
- Test again briefly only if there is no burning smell, smoke, or damage.
Expected result: The appliance should become warm in use, but the exterior should not become dangerously hot.
When to stop: Stop immediately if the housing deforms, smells burnt, or becomes too hot to safely handle.
When to contact support: Contact support if the outside heats unusually fast, if the handle no longer feels safe, or if the appliance shows any visible damage.
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