Why are my chopped ingredients uneven or too coarse?

If the result is uneven or too coarse, the bowl may be too full, the pieces may be too large, or the lid may not be pressed consistently. Unplug the appliance before making any checks near the blades.

1. Use smaller pieces

1. Remove the food from the bowl.
2. Cut it into smaller, similar-sized pieces before trying again.

Expected result: The blades should be able to cut more evenly.

2. Reduce the quantity

1. Do not fill the bowl beyond a modest amount.
2. Chop in smaller batches.

Expected result: The food should move more freely around the blades.

3. Press the lid evenly

1. Place the lid correctly on the bowl.
2. Press down steadily rather than briefly tapping.

Expected result: The chopper should run long enough for a more consistent result.

When to stop: Stop if the bowl, lid or blade unit feels loose, damaged or difficult to fit properly.

When to contact support: Contact support if the result remains uneven after using smaller batches and proper lid pressure.