A hot smell usually means the appliance is being worked too hard, the bowl is overfilled, or food is jamming the blades. These choppers use 200 W motors, so they should be used in short bursts and allowed to cool if they become warm. fileciteturn0file8turn0file0
Diagnostic steps
- Switch off and unplug the appliance straight away.
- Let it cool down fully. Do not keep restarting it while it is warm.
- Reduce the amount of food in the bowl. Chop smaller batches instead of one large load.
- Check for jammed ingredients. Remove any pieces that are wrapped around or stuck near the blades, only after everything has stopped.
- Inspect the bowl, lid and cord for damage. Do not use the appliance again if you see melted plastic, scorch marks, or a damaged cable.
Expected result: The appliance should run without an unusual smell when used in smaller batches and with ingredients that do not jam the blades.
When to stop: Stop immediately if the smell is strong, electrical, smoky, or accompanied by sparking, overheating or smoke.
When to contact support: Contact support if the hot smell returns after cooling the appliance and reducing the batch size.
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