Direct answer
If the batter is thickening or setting before you can spread it, the plate may be too hot, the batter may be too thick, or the batter spreader may not be touching the surface correctly.
Diagnostic steps
- Let the plate preheat fully, then test with a small amount of batter.
- Check whether the batter is at a pourable consistency before cooking.
- Use the supplied wooden T-stick or spatula as intended, and spread the batter in a continuous movement.
- If needed, lower the thermostat slightly and retest.
Expected result
The batter should spread into a thin circle before it begins to set.
When to stop
Stop if the batter begins to burn immediately or if the plate appears to overheat unusually fast.
When to contact support
Contact support if the control behaves unexpectedly or the appliance cannot hold a stable cooking temperature.
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