Why is my vacuum cleaner making a louder noise than usual?

A louder or harsher sound often means the airflow is restricted, the dust container is too full or something is caught in the brush head. Stop using the vacuum immediately if the noise is accompanied by a burning smell, vibration that suddenly gets worse or any electrical fault, then unplug it and let it cool.

Simple checks

1. Unplug the vacuum and empty the dust container or fit a fresh dust bag if required. A packed container can make the motor sound strained.
2. Inspect the hose, tube and floor head for items that may be rattling inside. Clear loose debris and reassemble the parts firmly.
3. Check the brush area for tangled hair or threads. Remove visible build-up carefully, without opening the housing.
4. Clean the filter if it is dusty or blocked, and allow washable parts to dry fully before using the vacuum again.

What you should expect

• If the sound becomes more even after cleaning, the vacuum was likely working against a blockage.
• If the noise remains rough or unusually loud, the motor, brush or fitting may need professional attention.

Stop using it if...

Stop using the product if you hear scraping, a repeated knocking sound or any noise that changes suddenly during use. If the issue remains unresolved or safe use is uncertain, contact the retailer or store where the product was purchased.