A rattling or vibrating sound usually means something is loose, caught in the brush or moving unevenly through the air path. Switch the cleaner off and unplug it before you inspect it. Do not continue using it if the noise is harsh, metallic or accompanied by a burning smell.
- Check that the dust bag or dust container is fitted correctly and not overfilled. Expected result: a securely seated container should reduce shaking and noise.
- Look at the hose, tube and floor head for coins, stones or other hard items that may be bouncing around inside. Remove anything you can reach safely. Expected result: the sound should become steadier.
- Inspect the brush area for tangled hair or fibres. If the brush is obstructed, clear it carefully so it can turn freely. Expected result: the floor head should move smoothly again.
- Make sure the accessories are pushed fully into place and that no part is cracked or visibly loose. Expected result: the cleaner should feel more stable in use.
- If the noise continues even after these checks, stop using the product and contact the retailer or store where it was purchased.
A small amount of working noise is normal, especially on more powerful corded cleaners. What matters is any sudden change in sound, because that often points to a blockage or a part that is no longer seated correctly. Generic troubleshooting.
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