Why does my vacuum cleaner cord retract badly or not at all?

If the cord does not retract properly, the reel may be under strain, jammed by a kink or affected by dirt around the cord entry point. Unplug the vacuum before touching the cord, and never force the mechanism, because the appliance contains mains wiring and a stuck reel can be damaged by pulling. fileciteturn0file5turn0file8turn0file9

1. Pull the cord out slowly and let it retract with a light touch. Expected result: the cord should move in and out smoothly without snagging.
2. Check for twists, knots or a cord wrapped too tightly around furniture. Straighten the cord completely before trying again.
3. Inspect the cord entrance for dirt or a foreign object that could block movement. Remove only what is visible and safe to reach.
4. If the cord still will not retract, or retracts only part way, stop using the product and do not keep pulling it in and out.
5. Contact the retailer or store where the product was purchased if the reel remains stiff, sticks at the same point or the cord looks worn or damaged.

To protect the cord, guide it in gently instead of letting it snap back, and store the vacuum with the cable loosely arranged rather than tightly bent.