Why is my Aerofryer basket not heating up even though the timer is running?

If the basket is not heating, the most likely cause is that the appliance is not getting the start condition it needs, or a part is not seated correctly. Stop using the Aerofryer if you notice burning smells, sparking, damage to the cord or plug, or if the basket or drawer feels loose or unstable.

Check the basics first

1. Unplug the appliance and let it cool fully.
2. Check that the plug is fitted securely into a working wall socket.
3. Confirm that the basket and drawer are assembled exactly as intended, with no food debris or packaging preventing a proper fit.
4. Set a cooking time and temperature again, then start the cycle as usual.

On some Aerofryer models, the appliance will not start heating until a time has been set. If the display is on but the food stays cold, this is a useful clue that the start sequence has not been completed correctly. The official manuals also show that cooking is controlled by the timer and temperature settings, so both should be checked carefully before assuming a fault.

What to observe

• If the unit starts heating after you reset the timer, the issue was probably an incomplete setting or a poor connection.
• If the timer counts down but there is still no heat, try a different socket that you know works.
• If the appliance still does not warm up, or the controls behave erratically, stop using it.

When to stop and seek next steps

Stop using the Aerofryer immediately if the power cord, plug, basket handle or housing looks damaged, or if the appliance trips the supply repeatedly. If the issue remains unresolved, or you are unsure whether it is safe to continue, contact the retailer or store where it was purchased. The retailer can explain the available next steps.