If the basket feels stiff, catches, or does not move smoothly, the cause is often a mis-seated handle, food residue, or a basket that is not aligned correctly in the fryer. Do not force it, because that can bend the basket or damage the lifting mechanism.
Check the basket and handle
- Turn the fryer off, unplug it and let it cool.
- Remove the basket and inspect the handle, hinges and hooks for visible bending, debris or dried oil.
- Reattach the handle firmly, following the normal fitting position for your model.
- Refit the basket so it sits evenly in the fryer and move it gently without forcing.
What to observe
If the basket moves freely when empty but sticks when loaded, the issue may be overfilling or food catching on the basket mesh. If it still catches when empty, the basket, handle or internal support may be damaged.
When to stop using it
Stop using the fryer if the basket jams, drops unexpectedly, tilts sharply, or the handle will not stay attached. Also stop if you notice metal scraping, looseness or deformation.
Practical prevention
- Do not overload the basket.
- Shake off excess crumbs before cooking.
- Keep the basket and hinges clean and fully dry after washing.
If the basket still does not move safely after these checks, contact the retailer or store where it was purchased for advice on next steps.
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