Why does my crêpe maker not heat evenly across the plate?

Direct answer

If the batter cooks faster in some areas than others, start by checking that the crêpe maker is on a flat, stable surface and that you are using an even layer of batter. Uneven results can also happen if the plate has residue or if the appliance has not been given enough time to stabilise before cooking.

Diagnostic steps

1. Place the appliance on a level worktop with the feet fully supported.
2. Preheat the plate until the ready light shows the appliance is ready.
3. Spread the batter in one smooth, even motion.
4. Check whether cooked-on residue, excess oil or crumbs are affecting the plate surface.
5. Try one test crêpe using a smaller amount of batter.

Expected result

The next crêpe should colour more evenly from the centre to the edge.

When to stop

Stop using the appliance if one area becomes noticeably hotter than the rest, or if the plate surface is damaged.

When to contact support

Contact support if the crêpe maker still cooks unevenly after cleaning, preheating and checking the placement, or if you suspect a fault in the heating plate.