Why does my 2-in-1 vacuum cleaner hand unit not start?

If the removable hand unit on your 2-in-1 vacuum cleaner does not start, it is often not seated correctly, has a poor electrical contact with the main body or is affected by a blockage or overload. Switch the product off and unplug it before removing or refitting any part, because the appliance is mains powered and the hand unit should only be handled when safe. fileciteturn0file5turn0file8turn0file9

1. Remove the hand unit and refit it carefully, making sure it locks into place as intended. Expected result: the unit should sit firmly without wobble.
2. Check the dust container and filter area for clogging. Even on a small integrated cleaner, restricted airflow can prevent normal operation.
3. Inspect the nozzle and crevice tool for a blockage that could be limiting suction and causing the unit to appear dead.
4. Test the hand unit after a full refit. If it only works when held at a certain angle, stop using the product, as there may be a contact fault.
5. If the hand unit still does not start, or if you notice heat, smell, sparks or intermittent power, contact the retailer or store where the product was purchased.

To avoid repeat problems, empty the dust container regularly and keep the contact points clean and dry when the appliance is unplugged.