FAQ

Customer service Frequently Asked Questions

When will I get my reimbursed after I have returned my product?
I have returned my product. When will I be reimbursed? Once we have received the product you have returned to us, we will reimburse the value of your order...
Wed, 14 Jul, 2021 at 2:08 PM
Can I return a single product from a larger order?
I ordered a number of products together but only want to return one of them? Yes. If only one of the products you ordered must be returned, the same rules ...
Wed, 14 Jul, 2021 at 2:27 PM
Can I exchange my product?
No. If you want to exchange an accessory or spare part, you must return it within 14 days and place a new order.
Wed, 14 Jul, 2021 at 2:26 PM